The recipe to a better product? We hired our most critical user!

When we first met Jenny Christensson a couple of years ago she worked as a patient relations manager at the pharmaceutical company AbbVie. Jenny was diagnosed with rheumatoid arthritis in 1994 and had turned into a Lead Patient, advocating patient engagement in healthcare. To be honest, we were first a little intimidated by her frank but honest feedback on the first version of our app. But there was something about Jenny that made you listen carefully, and it was clear to us that we could learn a lot from her. We met with Jenny (as well as many other patients,) on and off and today she is part of our team as Chief Patient Officer. In this short video she talks about why she uses Elsa and demonstrates a few features in our latest version of the app.